RentKam is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you use our online platform or our services.

1. What all do we collect?

  • We collect all other personal data:

    -First and last name
    -Telephone number
    -Email address
    -Residential address (if intended for billing purposes)
    -Driver's license and identification document data
    -Free data (via secure gateways)
    -Device information and page information (browser IP, etc.)


2. Use of your data

  • Personal data for information purposes:

    -Processing vehicle reservations
    -For communication and sending notifications regarding your reservation
    -For billing purposes and payment processing
    -For improving our
    -For sending offers and promotions (only with your consent)


3. Data security

  • Your data is included through technical and organizational measures, such as:

    -Encryption and communication (SSL)
    -Environmental access for staff
    -Strict rules for connection and access to to
    -Monitoring and tracking to prevent unauthorized access


4. Sharing data with third parties

  • RentKam does not sell or distribute your personal data for commercial purposes. Your data may only be shared with:

    -Logistics partners (e.g. rental car providers)
    -Parties that process payments (e.g. banks or payment platforms)
    -Authorities that are required by law


5. Cookies and Similar Technologies

  • We use cookies to:

    -Enhance the functionality of our website
    -Better understand the features
    -Personalize your user experience
    -You can manage cookies through your browser.


6. Your rights as an individual

  • In accordance with the data protection laws in Kosovo, Albania and North Macedonia, you have the right to:

    -All access to the data we hold about you
    -Request correction or deletion of data
    -Opt out of marketing
    -Withdraw consent to processing (where applicable)

To exercise these rights, please contact us at info@rentkam.com


7. Data retention period

Personal data is retained for as long as necessary for the purposes for which it was collected, and for as long as required by law (e.g. for accounting or tax purposes).
 


8. Changes to the Privacy Policy

RentKam reserves the right to amend this policy at any time. You will be notified on the website or by email of any changes to the policy.

Need Help?

If you need assistance at any point in your rental process, our customer support team is always ready to help. We offer live chat support, email assistance, and a 24/7 customer service hotline.
 

Contact Us:

For any questions or complaints regarding this policy, please contact:

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